Advanced Data Protection FAQ
Common Questions About Advanced Data Protection
1. How does it work?
Advanced Data Protection mirrors your infrastructure to a local backup appliance or Local Data Vault. That device runs VMWare and can mount any of your servers for recovery. Then that data is replicated to offsite data storage in our secure data centers where we build a virtual copy of your entire infrastructure for failover. This provides a true disaster recovery site for your business. You can boot servers and restore from the local backup appliance or if there is ever a site disaster, you can failover to our data center to continue workflow from anywhere you can get an internet connection.
Advanced Data Protection offers the best and only way to return to normal operations after any kind of loss. From simple failures like losing files or emails, to more severe failures like losing an entire server, to a complete loss of a company’s entire infrastructure, Advanced Data Protection offers the fastest, easiest and most cost effective recovery option available.
It doesn’t end there. We monitor the updates and back-ups and contact you if anything goes wrong or if you need any type of reconfiguration. And just to be sure, we’re backing up the back up that you have on-site and that we have in our data center and a second data center.
2. How fast can I get started?
A full implementation for Advanced Data Protection includes a local backup appliance, which is usually delivered within two weeks of your order. You are protected locally right away, but it takes a couple more weeks for us to build your virtual environment in our data centers and perform a test. At that point you have local data protection, offsite data backup and full disaster recovery capability.
3. How do I know my data is secure?
Again, we cover you in a number of ways. Not only are we backing up all your data at our primary data center. We’re backing up our backup of your data to a second redundant data center. Both data centers are SAS 70 Type 2 certified and offer tightly controlled security. We’ve never had a breach, and your data is housed in the same environment selected for securing extremely sensitive information by numerous notable organizations.
4. How do you test it?
Aside from our constant monitoring of your account, we also test a disaster recovery scenario with you four times a year. Let’s face it, you don’t want to find out that your data back-up wasn’t working AFTER you have a disaster and really need it. We make sure it’s working all the time.
5. How fast can we recover from a loss or disaster?
It depends on how large your loss is but typically, you’ll have access to your data within 60 minutes because you have a mirror the local backup appliance. Restoring to your whole enterprise may take longer depending on the service you have chosen, but we can tailor your solution to the required your Recovery Time Objective (RTO).
6. What about your data centers – how secure are they?
24/7 manned security keeps watch over our facilities. Additional high level physical security and advanced security protocols assure integrity and functionality of the environment. Redundancy of fiber optic telecommunication links and electrical power, including emergency backup power generation add to overall resilience. Come visit and we’ll take you on a private tour.
You can read a list of our specific data center security features.
7. What technology makes this all work?
We use VMWare’s “virtualization technology” which allows us to create virtual networks that are firewalled for security. Using VMWare technology, we are able to set up and run an entire environment, including the operating system, all your programs, disks, RAM, CPU – everything, as a virtual machine instead of having to buy a new real, physical system. When you need to recover your data and systems, we push that virtual environment back to you.
8. What size businesses do you serve?
The typical customers for Advanced Data Protection are businesses who use 1 and 50 severs. Our services are scalable to your needs.
9. What does is cost?
Advanced Data Protection begins pricing at $100 per month for the server and .50 per gigabyte.
10. How/why did you decide to build this solution?
We wanted to build a data protection solution providing local backup, reomte backup and the real recovery options that businesses need as well as something that is highly cost-effective. We believe that data protection and disaster recovery is a critical component to any enterprise – no matter the size – and our mission is to deliver the service in an unparallelled fashion.