Emergency Support
Business Hours Support
Global Data Vault office hours are 8a.m. to 6p.m. Central Time, Monday to Friday. We observe normal U. S. holidays.
To contact technical support during office hours call +1-214-363-1900 x 2.
Or email us at support@globaldatavault.com.
After Hours Support
After normal business hours, please consult our Knowledge Base and Support Notes Pages.
You may email us at support@globaldatavault.com or leave a voice message at +1-214-363-1900 x 2. We'll respond promptly during office hours.
Emergency Support Options
If you are experiencing an emergency and still need help after normal hours, please call us on 713-599-6905. Fees may apply.