Business Continuity and Disaster Recovery
With many businesses, there’s a natural lull in activity during predictable times of the year. Many companies slow down toward the end of the year, or as budget and sales cycles turn over. This is usually the time when the focus shifts to the less urgent tasks, such as updating documentation. As companies have been adjusting to the new normal of off-site workforces during the pandemic, many offices were doing their best to adapt — not seek new projects. However, the new normal also invited a closer examination of process documentation and the like.
Enter the business continuity plan….
In large organizations, each line of business or department may be responsible for their own portions of a larger encompassing plan. For small companies, many—or all—functions may fall upon one or two individuals or departments. With technology being the core of most businesses these days, the IT infrastructure is generally the first to come back online. Speaking from experience, this is an incredibly stressful and hectic time.
Virtualization and cloud technologies have certainly made this easier. With virtual desktops and phone software-as-a-service, it is easier than ever to work from figuratively anywhere with an internet connection. The question still remains though; who is responsible for what? If your company or department has had any sort of MACD (move, add, change, delete) operations since the last time your plan was updated, are there systems missing or people in different roles? Things can quickly spin out of control as bits and pieces of application groups are missing, users have issues that need addressing, and executives begin ringing your phone.
Disaster recovery is the part of the business continuity plan that generally defines all of these actions. It is a reactive function of an event, or disaster, that requires the return to operations of the IT infrastructure functionality. Virtualization largely removed ties to specific hardware, so it is not necessary to have a secondary physical location, per se, to handle the workloads. The challenge then is who is responsible for each piece of the internal environment? Disaster recovery as-a-service (DRaaS) could solve these problems.
If you have evaluated cloud and DRaaS providers already, you are probably aware of mixed reviews and extensive contracts and agreements. At Global Data Vault, we genuinely believe in the service portion of disaster recovery-as-a-service. When you need us at a critical time, rest assured we will answer the call. Unlike other providers, we do not have additional costs related to recoveries, disk or CPU usage, “burst” pricing, or any type of emergency response. Also unique to GDV is our assumption of responsibility and ownership. When executing the disaster recovery portion of your business continuity plan, “it’s always our problem.” There is no question as to who is responsible for which piece of infrastructure recovery.