Hurricane Sandy Update
Hurricane Sandy Update. Global Data Vault continues to support our customers in the affected areas especially New York and New Jersey. We have been busier than usual, but all of our customer recoveries have gone very well.
We wish all of our friends in the area a speedy recovery.
The devastation from Hurricane Sandy is widespread, even to areas of the country not in the storm zone. While the effects are widespread, we want to assure our customers that NONE of our production systems were affected by Hurricane Sandy’s wrath on the east coast.
Internally, we are having some challenges however. Some of our email systems are based in New York and we experienced delays in service yesterday. If you tried emailing us, we may not have received it and for that we apologize. Our email service has been restored and is functioning normally now.
Additionally, our phone system provider is also in New York and is having difficulty restoring our complete phone network. At this time, you may still reach us by dialing our MAIN LINE 214.363.1900. We anticipate the toll-free number and all the extensions to be in full service again in a day or so.
We appreciate your patience and again, want to emphasize that there was never so much as a blink of interruption on our production systems.
Real progress is finally visible today. While many are still without power, there is surely a light at the end of the tunnel for those homes and businesses still waiting. A new color is peaking through now on the map: green!
The current, as of 10a.m. on Thursday August 30, status of power outages in New Orleans is shown below. Entergy, the local utility, has 10,000 workers deployed to restore power.
Legend: Blue = 1 to 50, Yellow = 51 to 250 and Red = 251 to 1,000 power outages. Red lines are failed power lines.
As Hurricane Isaac continues its slow march inland, the city of New Orleans is largely without power this afternoon. This image shows the widespread power outages in the city. It’s seems eerie that today is the seventh anniversary, if you should call it that, of Hurricane Katrina.
Global Data Vault remains busy supporting customers and bringing up failover environments in our Dallas data center facility. We remain available to assist current and new customers in the affected areas and elsewhere.
Key: Blue = 1 to 50, Yellow = 51 to 250 and Red = 251 to 1,000 power outages.
While power is down all across New Orleans, the good news is that – so far flooding – remains largely controlled. Flooding was the cause of great devastation and loss of life that resulted from Katrina. Let’s hope that this situation remains as it is now – certainly serous, but not a repeat of Katrina.
Here is a live view of wind speeds as reported hint.fm/wind. This image shows the measured sustained wind speed in New Orleans at 10:00a.m. today.
It has been a busy couple of days for Global Data Vault, but things are going well. As the storm approached, we reviewed the status of data protection for all customers in the area that was expected to be affected by Hurricane Isaac. We proactively contacted those that may have needed help. We know their data protection schedules and we can compare the freshness of our versions of their data to see if support is needed. As the storm hit, all data was current.
We’re already providing disaster recoveries to customers in New Orleans, and in many cases, we are bringing their systems live in hosted environments on our Dallas data center. As the storm moves on slowly, we expect to continue in this role for at least the next few days.