What could be more critical than getting First Responder communications back online on a busy Friday night? For one municipality, the situation was critical. Hear Brian Childers, president of Comport Consulting tell how, when a municipality lost its exchange server, putting the lives of all those who depended on its police and fire departments at risk, a Friday night call to Global Data Vault had them back online in a couple of hours.
I’ll tell you, the guys at Global data Vault, from the president all the way down to the technical people, they are are committed to the customer. 110% committed to the customer, to their success.
I’ve personally had the experience of receiving a call on a Friday night from a customer. Well, if you receive a call on a Friday night from a customer, it’s probably not going to be a good call and, sure enough, they had lost their exchange server.
It was a municipality that went down – the police department, the first responders. In a situation where the first responders are not getting their communications, that can mean the difference sometimes, in life and death.
At that point I said, look, let me get Brian on the phone, with Global Data Vault. The recovery happened immediately and they had the server rebuilt and restored within two hours.
That is very impressive!