Disaster Recovery Case Study

What could be more critical than getting First Responder communications back online on a busy Friday night?

This was a critical situation for a local municipality.  In this disaster recovery case study, hear Brian Childers, president of Comport Consulting share his story of a municipality that lost its exchange server. When a first responder network goes down, it puts the lives of all those who depended on its police and fire departments at risk. A Friday night call to Global Data Vault had them functional and back online quickly.

Video Transcript:

I’ll tell you, the guys at Global data Vault, from the president all the way down to the technical people, they are are committed to the customer. 110% committed to the customer, to their success.

I’ve personally had the experience of receiving a call on a Friday night from a customer. Well, if you receive a call on a Friday night from a customer, it’s probably not going to be a good call and, sure enough, they had lost their exchange server.

It was a municipality that went down – the police department, the first responders. In a situation where the first responders are not getting their communications, that can mean the difference sometimes, in life and death.

At that point I said, look, let me get Brian on the phone, with Global Data Vault. The recovery happened immediately and they had the server rebuilt and restored within two hours.

That is very impressive!

Comport Logo

See More Case Studies:

Five Things Every IT Department Should Do This January

Five Things Every IT Department Should Do This January

Whether it's resolutions, strategic objectives, KPIs, or basic planning, January is when we all renew our focus for the new year. As an IT professional, your thoughts are focused on better meeting business goals and aligning your team to support business growth...

Webinar: The Importance of a Business Impact Analysis

Webinar: The Importance of a Business Impact Analysis

The following is a lightly edited transcript of our September 2022 webinar on the importance of Business Impact Analysis. The speakers are: Kelly Culwell, Senior Manager, Service Transition, Dataprise Steven New, Director of Operations, Dataprise Tom Shay, vCIO,...

Why RPO and RTO are so important to effective disaster recovery

Why RPO and RTO are so important to effective disaster recovery

Business continuity is at the forefront of most IT departments. Between human error and hardware failure, no environment is completely free of risk. And with 236.1 million ransomware attacks worldwide during the first half of 2022, odds are that your organization will...

Webinar: How DRaaS Works in a Crisis

Webinar: How DRaaS Works in a Crisis

Below is a lightly edited transcription of our recent webinar: Kelly02:55 Disaster recovery really isn't fun, right? It's not something that anybody ever wants to have to go through, but unfortunately, a lot of businesses do. We've had discussions before about what to...

Disaster Recovery as a Service

0 Comments

Submit a Comment

Your email address will not be published. Required fields are marked *