Who can you call in a crisis?
Creating and maintaining a disaster recovery plan are necessary items for any business. Companies often overlook the “crisis” part of a crisis—potential lack of resources, added pressure, possible media exposure—that could prevent or delay successful recovery. Having an incident command center or emergency management coordinators can help alleviate overhead. These roles can help navigate stressful situations and allow IT workers to focus on recovery tasks.
Similarly, employing a disaster recovery as a service (DRaaS) provider gives you access to Veeam experts in a crisis. At Global Data Vault, we have two Veeam Certified Engineers (VMCE) and two Veeam Certified Architects (VMCA). During a disaster, our staff of specialists becomes an extension of your IT team, bringing your protected workloads up in our cloud environment.
Another more likely type of crisis could be a ransomware takeover or even basic viruses that cause data access issues or work stoppages. With a DRaaS provider, you have a knowledgeable and Veeam-expert team available to help recover the data you need quickly. Even if your cloud backups are compromised, Global Data Vault’s Enhanced Data Protection provides a “gapped” solution that is unreachable by malware which means you’re back in business fast.
Bringing Expertise to the Command Center
I very much liked the point about the Leadership/Incident Command Team interfacing with Insurance carriers. That’s something I personally hadn’t considered but am well aware of that type of interface in other scenarios and the fact that Tom mentions. It’s a fact that “your” interests are not always the same as your insurance providers and they will not hesitate to advise in a fashion that serves their own.