SupportWhat We Believe about Support
It’s Always Our Problem
While clearly it’s not always our fault, fundamentally we believe that “it’s always our problem.” This mindset or philosophy drives our vision of how we provide support.
More often than not, when a support incident is created, it’s created proactively on our side.
We’ll be contacting you more than you’ll be contacting us.
In this Global Data Vault and MSP Webinar, we’ll provide examples of how our program works to enhance the services provided by resellers and MSPs, in addition to client success stories.