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Contact Support 

Our standard office hours are 8 a.m. to 6p.m. Central Time, Monday to Friday. We observe typical U.S. holidays. To contact technical support during office hours call +1-214-363-1900 Opt 2.

Or email us at support@globaldatavault.com.

We are available 24/7/365. To access after-hours support call the number above. We will respond to urgent matters 24/7.

 

bandwidth required

Bandwidth – How Much is Enough?

How Much Bandwidth is Enough? Knowing and planning for an appropriate level of bandwidth is a key component of every DRaaS solution. In our most common DRaaS implementation, the data is moved from local repositories at the customer site over the internet or WAN to our...
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Sizing for Local Backup Repositories

Proper sizing for local backup repositories is a critical step in building a complete backup and disaster recovery as a service solution (DRaaS). Below, we will list the most accurate way of determining what your data change rate is and how large the repository should...
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Network System Failure Cost Southwest Airlines $82M

How Southwest Airlines Could Have Avoided An $82M Disaster Network system failure is no fun for any business, but it can be especially painful for major airlines. The outage that hit Southwest Airlines on July 20 is a case in point. The disaster caused the cancelation...
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