Service

How We Behave

What Does Service Mean to Us?

Commitment to service: Responsibility. Duty. Activity. Care. Performance. Help.

These are a few nouns that describe our feelings about what it means to serve our customers. Most importantly when a restore or recovery is needed, our service means we’ll show up and perform.

We know that there are choices when you shop for backup and disaster recovery options. We only offer these services, and as such we are true specialists in this space. That means we can develop deeper skills, better tools and the best understanding in the industry of what it takes to insure your protection and your success.

When you suffer an outage, the only thing you want to see is this simple screen below – and know that your applications and data are ready to go on the other side. That’s our job – providing this capability without the worry.

Commitment to service - Login Screen

 

The Case for Office 365 Backup

In the wake of Microsoft's September 4 - September 5 South Central U. S. outage for Office 365 and Azure, it's worth asking, should you be concerned with backup of your Office 365 data? It's your data, and while Microsoft normally does a good job with protecting it,...

Counting down the worst cyber security breaches of 2018 – #4

Fitness apparel manufacturer Under Armour gave us a good example of how companies can try to protect their user’s data but often fail to fully cover everything that needs protecting. The information that was stolen from Under Armour is minor compared to some of the...

Global Data Vault’s Mid-Year Count-Down of the Worst Cybersecurity Breaches

Number 5: VPNFilter More and more, our business environments are connected to the cloud. The transmission of data and the speed to which it can be accessed is critical to business intelligence and competitive advantage. When that data becomes attractive to hackers,...